Shipping & Returns

SHIPPING

We are a small team of passionate creatives - aka we’re all over the place and not the desk-sitting type.

Also, we’re a slow fashion brand, meaning we don’t hold masses of stock.

All tees will be packed to order by hand, with love. This means we probably won’t ship within 24 hours, we hope that’s cool with you.

We aim to have European orders delivered within 10 days and 14 days for International orders. 

PLEASE NOTE: Earthling & Alien is not responsible for any customs duties & taxes incurred within your receiving country. Any delivery date or time specified is a best estimate only.

RETURNS PROCEDURE

If for any reason you are not completely satisfied with your tee, we accept returns for exchange to a different size or style. A refund will only be provided if it’s faulty or damaged during shipping. Items can be returned within 7 days after receiving them, after this time all sales are final.

Please email info@earthlingandalien.com (within 7 days of receiving your order) to obtain a Returns Authorisation Number (RA Number). You will need to provide your full name, order number, item(s) and reason for return. Upon receiving RA number, enclose together with your original order form and goods. Return shipping must be prepaid and traceable.

In the event that the package is not received or lost in transit, Earthling & Alien will not be liable if there is no tracking information. Items returned without notice will not be accepted. Customers are liable for return shipping costs.